Aldo Return Policy Guide - Easy Returns in 60 Days

Know all about Aldo return policy, offering a 60-day window for returns. Learn how to return items in-store or by mail, ensuring easy shopping at Aldo Shoes.

Aldo Return Policy Guide - Easy Returns in 60 Days

Do you love shopping at Aldo, but are unsure about their return policy? In this post, we will know all about Aldo return policy, breaking it down into simple, easy-to-understand pieces. This guide will help you understand the ins and outs of the Aldo return policy, saving you unnecessary stress and confusion.

About Aldo

Aldo is a renowned global brand known for its trend-driven designs in shoes and accessories. As a customer-centric brand, Aldo ensures a pleasant shopping experience with its comprehensive return policy. Understanding this policy is crucial for every Aldo shopper, as it guides you on what to do if you need to return an item. Their return policy is designed to make the customer's shopping experience hassle-free and convenient. By understanding and adhering to the policy guidelines, you can confidently shop for trendy shoes and accessories at Aldo knowing that your satisfaction is guaranteed. 

What is Aldo Return Policy?

The Aldo return policy is a set of rules that guide customers on how to return purchased items. The policy aims to ensure customer satisfaction by allowing returns on items that did not meet the buyer's expectations.

According to Aldo's return policy, customers can return items within 60 days of the purchase date. The items should be in their original, unworn condition, with all the tags attached, and accompanied by the original receipt. If these conditions are met, Aldo will provide a refund to your original method of payment.

Acceptable Items For Return At Aldo

One of the most crucial aspects of any return policy is knowing what can be returned. For Aldo, the policy is pretty straightforward. You can return any item purchased from Aldo as long as it is in its original, unused condition. This means that the item must still have all its tags attached and be in its original packaging. Shoes should not have any signs of wear and tear, especially on the soles. Accessories should also be unused and in their original packaging.

However, please note that the item must be returned within 60 days from the purchase date. This is quite a generous window, giving you ample time to decide if the item is right for you or not. It is compulsory to have the proof of purchase, such as the receipt or order confirmation, when requesting a return for an item. Failure to provide this documentation may result in the return being rejected.

Unacceptable Items For Return At Aldo

While Aldo has a fairly flexible return policy, there are some items that you cannot return. For instance, gift cards cannot be returned or exchanged for cash. This is standard practice for most retailers, so it's nothing unusual.

Additionally, any items marked as "final sale" or "clearance" cannot be returned. This is because these items are typically heavily discounted, and the retailer wants to clear out their inventory.

It's also important to note that worn or damaged items cannot be returned. This includes items that have been washed or altered in any way. So, if you've bought a pair of shoes and worn them outside, you won't be able to return them.

Return Methods

Aldo offers several return methods for your convenience. If you've purchased an item online, you can return it via mail or at any Aldo store. To return by mail, simply use the prepaid return label included with your order. Please note that a small fee will be deducted from your refund for the return shipping.

If you prefer to return an item at an Aldo store, simply bring the item and your proof of purchase to any Aldo store. The staff will be happy to assist you with your return.

Aldo Shoes Refund Process

If you need to initiate a refund for a purchase made at Aldo Shoes, you can do so by following these steps:

  1. Return the item to the nearest Aldo Shoes store within 60 days of the original purchase date. Make sure to bring the original receipt or proof of purchase with you.
  2. The item must be in their original condition, unworn, and in their original packaging.
  3. Once the store verifies the return, they will process the refund to the original form of payment used for the purchase. This process may take a few business days to reflect in your account.
  4. If you made a purchase online, you can also return the item by mail. Simply visit the Aldo Shoes website and follow the instructions for returning items by mail.
  5. For further assistance with the refund process, you can contact Aldo Shoes customer service at 1-888-818-2536.

Please note that shipping charges are non-refundable, and some products may have specific return policies or restrictions. It's always a good idea to check the Aldo Shoes website or contact customer service for any special circumstances regarding your purchase.  


Aldo return policy is all about making sure customers are happy with their purchases. They give you plenty of time, about 60 days, to decide if you want to keep what you bought. Just make sure the items are still new, with tags on, and you have your receipt. You can return stuff in-store or by mail, whichever is easier for you. It's a straightforward process that helps you shop confidently, knowing Aldo has your back if something isn't quite right.


Can I Return An Item To An Aldo Store?

Yes, you can return your purchase to any ALDO store for a refund or exchange, provided the item is unworn and in its original packaging with the receipt.

Can I Exchange An Item At Aldo?

Yes, you can exchange an item at ALDO within 60 days in the US and Canada, 14 days internationally of purchase, provided the item is unworn, in its original packaging, and you have the receipt and payment option used for the purchase.

Can I Return An Online Order To A Store? 

Yes, you can return an online order to a physical store at Aldo Shoes. The store should be able to process your return and issue a refund or store credit, depending on their return policy. It is recommended to check the store's return policy before attempting to return an online order in person. 

What Happens If I Lose My Receipt?

Aldo might be able to process your return with alternative proof of purchase, but it's best to check with their customer service. You can reach Aldo's customer service team by phone at 1-888-818-2536 or by email at They will be able to provide you with more information on the return process and any alternative proof of purchase options that may be available to you. 


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