Selfie Leslie Return Policy - Understanding Eligibility & Process
Learn about Selfie Leslie's return policy including eligibility criteria, return process, and how to initiate returns for hassle-free shopping.
Have you ever purchased an item online, only to find that it doesn't meet your expectations? If you're a regular shopper at Selfie Leslie, knowing their return policy can be a lifesaver. This post will discuss the specifics of the Selfie Leslie return policy, helping you understand what it entails, the items eligible for return, and how to navigate it seamlessly.
About Selfie Leslie
Selfie Leslie, an Australian-born fashion brand, has gained recognition worldwide for its trendy, high-quality clothing. With a wide variety of dresses, jumpsuits, swimwear, and more, the brand caters to women seeking to make a bold fashion statement. However, like any other fashion store, there's a chance you might need to return an item. This could be due to size, style, or any other personal preference. That's where understanding the Selfie Leslie return policy comes in handy.
What is Selfie Leslie Return Policy?
To enhance customer satisfaction, Selfie Leslie has a comprehensive return policy. It provides customers with the option to return items they are not completely happy with. The return must be initiated within 30 days from the delivery date. Importantly, the item must be in its original condition - unworn, unwashed, and with all tags still attached.
However, it's worth noting that Selfie Leslie doesn't offer direct exchanges. Instead, they issue store credit once they receive and accept the returned item. This store credit allows you to purchase another item of your choice. The return shipping costs are the responsibility of the customer, except in cases of faulty items.
Eligible Items To Return At Selfie Leslie
While the Selfie Leslie return policy is generally accommodating, not all items are eligible for return. Items such as swimwear, intimate apparel, and accessories are final sale due to hygiene reasons. Additionally, any items marked as final sale or promotional items are not eligible for return.
Items that are returned not adhering to the return policy (worn, washed, or without tags) will be sent back to the customer. So, it's crucial to review the terms of the return policy before making a return.
Non-Returnable Items At Selfie Leslie
To successfully utilize the Selfie Leslie return policy, it's critical to first understand which items are ineligible for return. These include items like swimwear, lingerie, earrings, and beauty products due to reasons related to hygiene and quality preservation. Sale items and those purchased with discount codes also fall into the non-returnable category. If you've removed the original tags from your items, they too become ineligible for return. Familiarizing yourself with these specifics will help avoid any potential disappointment.
Initiating A Return with Selfie Leslie
Once you've identified which items can be returned, it's time to understand the return process. This process is quite simple. Make sure the item is in its original condition, unused, and unwashed, with all tags intact. Then, sign into your account on the Selfie Leslie website and head to the 'Returns & Exchanges' page. Follow the instructions to submit a return request within 14 days of receiving the item. Upon approval, you'll receive a return label via email, whose cost will be deducted from your refund. Finally, drop off the package at your local post office.
Selfie Leslie Exchange Policy
In some situations, you might prefer a different size or color instead of a refund. This is where the Selfie Leslie exchange policy steps in. The exchange process mirrors the return process, with the item needing to be in original condition and the exchange request made within 14 days of receipt. However, instead of a refund, you'll receive store credit for a new purchase. It's important to note that Selfie Leslie doesn't offer direct exchanges. This means you'll need to return the original item, receive store credit, and then make a new purchase.
Selfie Leslie Refund Policy
When purchasing from Selfie Leslie, it's essential to know their return policy. Generally, they accept returns within 14 days from the delivery date. However, to qualify for a return, items must be in their original condition with all tags attached.
The Selfie Leslie return policy specifies that returned items must not be worn, washed, or altered in any way. They should also be free of makeup stains, deodorant marks, or any signs of wear. Additionally, due to hygiene concerns, the company does not accept returns on sale items, swimwear, or undergarments.
How The Refund Process Works?
Per the Selfie Leslie return policy, a refund will be issued to the original payment method once the company receives and inspects the returned items. The refund process typically takes 2-3 weeks after the items' arrival. Customers are responsible for covering the cost of return shipping, unless the return is due to a manufacturer defect or error on the company's part. In these cases, Selfie Leslie will provide a prepaid return label.
Conclusion
Selfie Leslie return policy aims to ensure customer satisfaction while maintaining business viability. By familiarizing yourself with the policy, you can make informed decisions and shop with confidence. Remember, the key to a hassle-free return process is maintaining your items' condition and adhering to the return timeframe.
FAQs
Are Sale Items Eligible For Return?
No, Selfie Leslie return policy does not permit sale item returns. Sale items are considered final sale and cannot be returned or exchanged. However, if you receive a defective or incorrect item, please contact Selfie Leslie customer service within 7 days of receiving your order to arrange for an exchange or store credit.
Who Covers Return Shipping Costs?
According to Selfie Leslie, customers are responsible for return shipping expenses. Customers are responsible for return shipping expenses when returning items to Selfie Leslie.
Is There A Return Fee?
A $9.75 return fee applies to all refunds. Exchanges and store credit are free of charge. If you return an item for a refund, a $9.75 return fee will be deducted from your refund amount. However, if you choose to exchange the item or receive store credit instead, there will be no additional charges. This policy ensures that we can continue to offer hassle-free exchanges and store credit options to our customers.
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