Cupshe Return Policy Guide - Enjoy Hassle Free Returns!

Learn how Cupshe return policy works. Get simple steps for returns & exchanges. Shop confidently with Cupshe today!

Cupshe Return Policy Guide - Enjoy Hassle Free Returns!

In an era where online shopping is the norm, understanding a company's return policy is crucial. Today, we will know all about the Cupshe return policy, a topic of interest for many fashion enthusiasts and online shoppers alike. This blog post aims to provide an in-depth analysis of Cupshe return policy, ensuring you are well-versed in your consumer rights and options with this popular swimwear and clothing brand.

About Cupshe

Cupshe is a California-based online retailer known for its trendy and affordable swimwear, clothing, and accessories. Since its inception in 2015, Cupshe has gained popularity globally, with fashion-forward consumers drawn to their unique designs and affordable pricing. The brand's commitment to quality and customer satisfaction is evident in their return policy, which we will explore in detail.

What is the Cupshe Return Policy?

Cupshe offers a 30-day return policy for all unworn, unwashed, and undamaged items with the original tags still attached. Customers can request a return or exchange within 30 days of receiving their order. Items marked as Final Sale are not eligible for returns or exchanges. Customers are responsible for return shipping costs, unless there was an error on the part of Cupshe. Refunds are issued to the original payment method within 7-10 business days. 

Eligible Items To Return At Cupshe

Cupshe offers a simple and customer-friendly return policy, allowing you to return items within 30 days of receiving your order. However, there are certain conditions that must be met to be eligible for a return. Firstly, the items must be in their original packaging and have all tags attached. Additionally, the items should be unworn, unwashed, and free of any stains or damage.

Cupshe allows returns on most of its clothing items, including swimwear, cover-ups, dresses, and rompers. If you find that an item doesn't fit quite right or isn't what you expected, you can submit a return request within the 30-day window. It's important to note that you'll need to cover the return shipping cost, as Cupshe doesn't provide prepaid return labels.

Ineligible Items for Return

While Cupshe offers a generous return policy, some items are not eligible for return. These include lingerie, accessories (such as jewelry and sunglasses), and final sale items. It's crucial to double-check the return eligibility of your items before making a purchase, as these non-returnable items won't be accepted if sent back.

Cupshe also has a policy regarding partial returns, specifically for items sold as a set, like a bikini top and bottom. You cannot return just one part of a set; both pieces must be returned together. If you attempt to return only one part of a set, Cupshe has the right to refuse the return.

Return Process

To start the return process, visit the Cupshe website and navigate to the "Returns & Exchanges" page. You'll need to enter your order number and email address to access your order details. From there, you can select the items you wish to return and follow the on-screen instructions to submit your return request.

Once your return request is approved, you'll receive a return address and instructions on how to pack and ship your items back to Cupshe. Remember to use the original packaging and ensure all tags are attached. You'll be responsible for covering the return shipping costs, so choose a shipping method that suits your needs and budget.

Refund Process

After Cupshe receives your returned items, they will inspect them to ensure they meet the return criteria. If your items are approved, your refund will be processed within 7 business days. The refund will be issued to your original payment method, so keep an eye on your bank account or credit card statement for the refund to appear.

If you prefer, you can choose to receive your refund as store credit. This option is particularly useful if you plan to make another purchase from Cupshe in the future. Store credit will be issued in the form of a gift card and can be used for any future purchases on the Cupshe website.

Cupshe Exchange Policy

Cupshe is well-known for its customer-friendly approach, and this extends to its exchange policy. With the Cupshe exchange policy, if you're not completely satisfied with your purchase, you can exchange it for another item. The process is straightforward.

To initiate an exchange, you first need to contact Cupshe's customer service within 30 days of receiving your order. Provide them with your order number and the reason for your exchange. They will guide you through the process and provide you with a return label. It's crucial to note that the items you're returning should be unused, unwashed, and have their original tags.

Once Cupshe receives your return, they will process your exchange. This usually takes up to 7 business days. After this, you will receive your new item, and the cost difference, if any, will be adjusted accordingly.

However, there are a few exceptions to the Cupshe exchange policy. For instance, items marked as final sale cannot be returned or exchanged. Also, the policy doesn't cover accessories, beach towels, or lingerie due to hygiene reasons.


Cupshe return policy underscores its commitment to customer satisfaction and transparency in online shopping. With a 30-day window for returns and exchanges, coupled with clear guidelines regarding eligibility and the process, Cupshe empowers its customers to make informed decisions about their purchases. While customers bear the responsibility of return shipping costs, the straightforward return and exchange procedures offered by Cupshe enhance the overall shopping experience. Nevertheless, it is essential for customers to be cautious of items that are not eligible for returns, such as lingerie and items marked as final sale, and to comply with the specified return guidelines. Cupshe's focus on offering a smooth return and exchange experience demonstrates its dedication to upholding trust and cultivating lasting relationships with its trendsetting customers.


How Much Does It Cost To Return An Item?

You are responsible for the cost of return shipping. Cupshe offers return labels for purchase, with costs starting from $5.69.

How Will I Receive My Refund?

Refunds are issued to the original payment method used for your purchase. 

Can I Return A Gift I Received?

Unfortunately, gifts cannot be returned. However, the person who gifted you the item can initiate a return on your behalf.


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